Day 2 (2/18)

My second day of the internship included a more in-depth review of the organizational culture at Hall of Fame Village. This was useful, in large part, because when I started the internship the majority of the staff was working remotely as part of the organization’s COVID-19 protocols, but those staff members were going to be allowed to return to work on-site starting on Monday, February 21. Due to this change in procedure, I was given a set of expectations for the return-to-office protocol. This protocol was not directly relevant to my department as every employee in Operations had been working on-site and had never transitioned to remote work. Still, each employee was required to present a negative COVID-19 test in order to return to work on Monday. The transition to in-office work also included a more thorough orientation regarding dress code and other departmental expectations. As much of the work performed by the Operations team is physical, the department is allowed to wear jeans and shirts rather than more professional attire. The rest of the organization is required to dress business casual, but that only applies to the Operations team if they are working during a major event.

The environment within the Operations department is casual and relaxed. This is especially true at this time of year because there are fewer events happening. This results in more down time which provides an opportunity for more maintenance-minded projects such as putting together operations documents for future use. My duties on this day included walking through the Stadium to test the badge-operated access doors to document which badge readers were functioning correctly, which needed maintenance, and which doors did not have a badge reader at all.

(Photo credit: hofvillage.com)